Vayan AI

Insurance Solutions

AI for Insurance — Faster Claims, Smarter Quotes, No-Touch Renewals

Accelerate claims, modernize underwriting, and deliver 24/7 policyholder experiences with AI agents built for regulated insurance operations. Cut cycle times in half without compromising on compliance or audit trails.

70%faster claims processing

50%underwriting turnaround reduction

3xpolicyholder self-service rate

100%audit & compliance coverage

Integrations

Works with the tools you already use.

Gmail

Slack

Notion

HubSpot

Salesforce

Stripe

Jira

Google Sheets

Intercom

Zendesk

Mailchimp

Twilio

Gmail

Slack

Notion

HubSpot

Salesforce

Stripe

Jira

Google Sheets

Intercom

Zendesk

Mailchimp

Twilio

Gmail

Slack

Notion

HubSpot

Salesforce

Stripe

Jira

Google Sheets

Intercom

Zendesk

Mailchimp

Twilio

Gmail

Slack

Notion

HubSpot

Salesforce

Stripe

Jira

Google Sheets

Intercom

Zendesk

Mailchimp

Twilio

Google Drive

Asana

Trello

Pipedrive

Monday

Dropbox

QuickBooks

Shopee

Calendly

DocuSign

Freshdesk

Google Drive

Asana

Trello

Pipedrive

Monday

Dropbox

QuickBooks

Shopee

Calendly

DocuSign

Freshdesk

Google Drive

Asana

Trello

Pipedrive

Monday

Dropbox

QuickBooks

Shopee

Calendly

DocuSign

Freshdesk

Google Drive

Asana

Trello

Pipedrive

Monday

Dropbox

QuickBooks

Shopee

Calendly

DocuSign

Freshdesk

Teams

WordPress

Xero

PayPal

Canva

OpenAI

Buffer

Hootsuite

Tableau

Outreach

Teams

WordPress

Xero

PayPal

Canva

OpenAI

Buffer

Hootsuite

Tableau

Outreach

Teams

WordPress

Xero

PayPal

Canva

OpenAI

Buffer

Hootsuite

Tableau

Outreach

Teams

WordPress

Xero

PayPal

Canva

OpenAI

Buffer

Hootsuite

Tableau

Outreach

+ 1,485 more integrations

Built for

Roles that gain the most leverage

Chief Claims Officer

Today

Cycle times are creeping up, leakage is rising, and adjuster burnout is feeding attrition.

With Vayan

Straight-through claims handling and faster triage — adjusters spend their day on complex cases, not data entry.

Head of Underwriting

Today

Submissions queue for days while underwriters chase documents, producing inconsistent decisions.

With Vayan

Agents gather data, score risk, and draft recommendations so underwriters decide faster and more consistently.

VP of Customer Experience

Today

Policyholders expect instant digital service, and your contact center can't deliver it at reasonable cost.

With Vayan

24/7 AI service across every channel with human hand-off for complex needs — NPS up, cost down.

Use Cases

AI-powered solutions for modern insurance

Automated Claims Processing

Agents review claim documents, validate coverage, run fraud scoring, and route approvals — cutting first-notice-of-loss to payout from weeks to days.

Intelligent Underwriting

Agents pull third-party data (MVR, property, medical), score risk against your guidelines, and produce underwriting recommendations with full rationale.

Policy Issuance & Renewals

Quote, bind, and issue policies automatically for standard risks. Agents track expirations, generate personalized renewal offers, and handle endorsements without manual intervention.

Fraud Detection & SIU Triage

Pattern-matching agents flag suspicious claims in real time and assemble SIU-ready packets — reducing leakage while preserving legitimate claims experience.

Policyholder Service & Self-Service

AI agents answer coverage questions, process simple policy changes, and route complex requests to licensed staff with full context — 24/7 across every channel.

Agent & Broker Support

Give independent agents instant quote turnaround, submission status, and appetite guidance via chat — without waiting on underwriter queues.

Simple steps to automate your Insurance Operations

How it Works?

Connect Policy, Claims & Data Systems

Integrate your policy admin system, claims platform, CRM, and third-party data providers (MVR, CLUE, medical, property).

Encode Your Rules & Guidelines

Bring your underwriting guidelines, claims-handling procedures, and compliance requirements into the agent — in plain language.

Pilot With Human In The Loop

Run agents in advisory mode first — they draft, your team reviews. Graduate to autonomous for well-bounded, low-risk decisions.

Scale With Governance

Expand across LOBs and channels with audit trails, QA sampling, and compliance monitoring running continuously.

Smart Features

Specialized insurance agents

Dedicated agents for claims intake, underwriting, policy service, fraud triage, and producer support — trained on your LOBs.

Explore →

Fraud detection & risk scoring

Cross-claim and cross-application pattern matching with real-time alerts and SIU-ready evidence packets.

Explore →

Policy admin & claims integrations

Works with Guidewire, Duck Creek, Majesco, Socotra, Insurity, Applied, Vertafore, and your internal systems.

Explore →

Regulatory & state-filing aware

Agents respect state-specific regulations, NAIC model rules, and internal compliance controls — with complete audit trails.

Explore →

Policyholder self-service portal

AI-powered portal lets insureds file claims, check status, update policies, and pay premiums 24/7.

Explore →

Audit trail & explainability

Every agent decision includes the data it saw, the rule it applied, and the reasoning — defensible to auditors and regulators.

Explore →

Workflows

End-to-end insurance workflows in production

Auto claim FNOL → settlement recommendation

Trigger

A policyholder files a first notice of loss via app, web, or call center.

What the agent does

1
Agent conducts guided intake, capturing facts, photos, and documents.
2
Pulls policy coverage and exclusions, runs MVR and historical claims checks.
3
Runs fraud indicators; escalates to SIU with evidence packet if triggered.
4
Drafts a settlement recommendation for adjuster review, or authorizes straight-through payment if within limits.

Outcome

Standard claims settle in days instead of weeks, leakage drops, and adjusters spend time on complex cases only.

Commercial submission → bind decision

Trigger

A broker submits a commercial application through your portal or email.

What the agent does

1
Agent extracts the application, pulls property/financial data, orders required reports.
2
Scores risk against your underwriting guidelines and appetite.
3
Drafts a quote with rationale and flagged risk factors for underwriter review.
4
Issues the policy or routes to underwriter with pre-packaged context.

Outcome

Submission-to-bind time drops dramatically; brokers route more business your way because your turnaround wins.

Trusted by 500+ teams

Teams ship faster with Vayan.

500+

Teams running Vayan

1M+

Tasks automated

4.9/5

Average customer rating

More leads qualified per week

“We replaced 4 hours of daily manual lead sorting with an Vayan agent. It qualifies leads, updates our CRM, and routes hot prospects to sales — all on autopilot.”

Chris Bray

Founder, BigMediaAI

60%

Reduction in response time

“Our support team was drowning in tickets. Now our AI agent handles tier-1 queries instantly and escalates the rest. Customers get answers in seconds, not hours.”

Ranjeet Singh

Customer Success Lead, Bidanno

12hrs

Saved per week on operations

“I'm a one-person ops team. Vayan handles invoice follow-ups, data entry, and weekly reports for me. It's like having an assistant that never sleeps.”

Sara K.

Operations Manager, Agency

Frequently Asked Questions

Answers to common questions about automating with Vayan AI. If you have any other questions, please don't hesitate to contact us.

How does AI help with insurance claims processing?

AI agents automate the entire claims lifecycle — from first notice of loss through settlement. They extract data from claim documents, cross-reference policy terms, detect potential fraud patterns, and route complex cases to adjusters. This reduces processing time by up to 70% while improving accuracy and policyholder satisfaction.

Do I need coding skills to automate insurance workflows?

No coding is required. Vayan AI provides a visual workflow builder designed for insurance professionals. You can configure claims routing rules, underwriting criteria, policy lifecycle triggers, and compliance checks using a drag-and-drop interface — no IT team needed.

How quickly can I get started with insurance automation?

Most insurers have their first automated workflow live within a week. Start with a high-volume process like claims intake or policy renewals, then expand to underwriting and customer service. Vayan AI integrates with major insurance platforms and policy management systems out of the box.

How does Vayan handle HIPAA, NAIC, and state-specific regulations?

Vayan AI is designed for regulated environments. It is SOC 2-aligned and HIPAA-compliant for health-related workflows, enforces state-specific rules in underwriting and claims, and maintains full audit trails for every agent decision. PHI and PII are never used to train public models.

Can AI decisions be explained to regulators or policyholders?

Yes. Every agent decision includes the data it saw, the guideline it applied, and the reasoning behind the outcome. This meets the explainability standards regulators increasingly expect for automated underwriting and claims decisions, and makes adverse-action letters easy to produce.

Will AI agents replace adjusters and underwriters?

No — agents handle data collection, straight-through standard cases, and administrative overhead. Adjusters and underwriters focus on complex cases, judgment calls, and policyholder relationships. Most insurers using Vayan keep headcount stable and process significantly more volume at higher accuracy.

Which insurance platforms does Vayan integrate with?

Guidewire, Duck Creek, Majesco, Socotra, Insurity, Applied Epic, Vertafore, EZLynx, AgencyBloc, and 1,500+ other tools. Third-party data sources (LexisNexis, Verisk, CARFAX, medical underwriting) are also supported.